NetSuite & Odoo ERP Consulting
We help cross-border businesses get ERP right — from platform selection and implementation to long-term support.
Support Plans
NetSuite and Odoo retainer plans — pick what fits your team size and budget
NetSuite Monthly Support — Starter
Monthly subscription. Functional consulting and admin support.
- ✓NetSuite Functional Consulting
- ✓Reply Within 24 Hours
- ✓Knowledge Base Maintenance
- ✓Administration / Integration / Data Services
Support Services:
NetSuite Full-Service Support A
Dedicated account management with project oversight.
** Avg daily working time does not exceed 2 hours
- ✓Customer Portal
- ✓Ticket Monitoring
- ✓Email Case Submission
- ✓Case Escalation
- ✓Account Manager
- ✓Annual Systems Review
- ✓Monthly Status Meetings
- ✓Free Detailed Estimates
- ✓Preferred Pricing
- ✓Solution Review & Assessment
- ✓Script Resolution
- ✓Users / Roles / Permissions
Support Services:
NetSuite Full-Service Support A+
Same as A, with higher capacity.
** Avg daily working time does not exceed 3 hours
- ✓Customer Portal
- ✓Ticket Monitoring
- ✓Email Case Submission
- ✓Case Escalation
- ✓Account Manager
- ✓Annual Systems Review
- ✓Monthly Status Meetings
- ✓Free Detailed Estimates
- ✓Preferred Pricing
- ✓Solution Review & Assessment
- ✓Script Resolution
- ✓Users / Roles / Permissions
Support Services:
NetSuite On-Demand Support B
Time & Material. No monthly minimums.
Included Services
- ✓ Customer Portal
- ✓ Ticket Monitoring
- ✓ Email Case Submission
- ✓ Case Escalation
- ✓ Account Manager
- ✓ Annual Systems Review
- ✓ Monthly Status Meetings
- ✓ Free Detailed Estimates
- ✓ Preferred Pricing
- ✓ Solution Review & Assessment
- ✓ Script Resolution
- ✓ Users / Roles / Permissions
* All services included. Billed based on actual usage.
What Clients Say
The team actually understands cross-border accounting — not just how to click buttons in the software. That made a real difference during implementation.
We went live with Odoo in four months. 3JTECH kept the scope clean and didn't add features we didn't need. That's rarer than it sounds.
They didn't oversell us. Told us upfront what NetSuite couldn't do for one part of our workflow. That honesty built trust early on.
What We're Good At
Built around the real problems cross-border teams face every day
Integration
Business, finance, logistics, and data connected in one system — no more manual reconciliation.
Visibility
BI dashboards built around how your business actually runs, not generic templates.
Speed to value
We don't do 18-month implementations. Clean scope, fast setup, real ROI.
Reliability
Both NetSuite and Odoo run on enterprise infrastructure with proper redundancy.
Security
Multi-layer access controls, encryption at rest and in transit, regular backups.
Flexibility
Work from anywhere, on any device. Upgrade on your timeline, not ours.
How We Support You
Online Consulting
Mon–Fri: 9:00–18:00
Phone Support
24 hours × 365 days
On-site Demo
Scheduled visits, on time
Implementation
Experienced project management
Training
Online and on-site
Q&A Support
Online and by phone
About 3JTECH
3JTECH is an ERP consultancy based in Shenzhen, focused on NetSuite and Odoo for cross-border e-commerce. We've spent a decade learning what actually makes ERP projects succeed — and it's rarely the software alone. Good processes, clean data, and teams that actually use the system: that's what we work on.
Get in TouchHonest Platform Advice
We work with both NetSuite and Odoo. We'll tell you which fits your situation — not which earns us more.
Implementation That Sticks
We care more about data quality and user adoption than hitting a go-live date.
Long-term Partnership
Most of our clients have been with us for 3 or more years. We stay involved after go-live.